Privacy Requests
This page explains how to request access, correction, deletion, or other privacy-related help for sepia.live website and app data.
How to contact us
Send privacy requests to privacy@sepia.live. Legal questions may be sent to legal@sepia.live, and support questions to support@sepia.live.
What to include
- Your name and contact email
- The app, website, or account involved
- The type of request, such as access, correction, deletion, or objection
- Any details that help identify the relevant records
Identity checks
We may ask for reasonable information to verify identity and protect the security of the data before acting on a request.
Response handling
We aim to review requests within a reasonable time. Timing may vary depending on the request type, account complexity, applicable law, and whether more information is needed.
Some requests may be limited where data must be retained for security, fraud prevention, legal obligations, accounting, or other legitimate business purposes.